FAQs2019-04-18T21:25:14+00:00

FAQ’s

Frequently Asked Questions

What size unit do I need?2019-04-19T01:11:06+00:00

The unit size you need can vary greatly, depending on the size of your furniture or belongings, how high you can stack boxes, and other variables. Please refer to our storage sizing guide, or call us and we will be happy to help you decide what size will work best for you.

Click here for Unit Size Calculator

Do I need to provide my own Lock?2018-10-08T05:27:57+00:00

Yes, we highly recommend disc locks which add another layer of security.  Disc locks can be purchased at our rental station upon move-in or during our regular business hours.

Only one lock is allowed per door latch, and you must keep your unit locked at all times.

How do I make a payment?2018-09-03T05:04:17+00:00

We accept online auto-pay, and credit card payments through our secure website.

Do you have boat and RV storage?2018-10-08T05:48:56+00:00

Yes, we have large sized units 12’ x 30’ and smaller which will accommodate most cars, boats, trailers, snowmobiles, ATV’s, and some small RVs.

Will I receive a monthly bill?2018-09-30T04:30:19+00:00

No, rent is due on the first of every month.  Signing up with auto-pay is a great way to know that the rent is paid on time each month.

 

What happens if I lose the key to my storage unit?2018-09-30T03:32:23+00:00

You hold the only key to your storage unit. However, if you should misplace it, we can safely remove your lock for a $25 fee.  In addition, we have locks for sale onsite so you can replace the lock and have a new set of keys.

What items are not allowed to be stored?2018-10-08T02:33:06+00:00

Common sense and state law determines what may be stored. You alone control access to your storage space therefore never store firearms, illicit drugs or drug paraphernalia, live animals, perishables, liquids, explosives, flammable liquids and fuels, toxic materials, or other items that need special consideration.

Do I need insurance?2019-04-18T21:22:37+00:00

Insuring your items while they are in storage is highly recommended. Just as your home is susceptible to unforeseen circumstances, so to are your belongings while in storage. Check your homeowners or renters insurance policy to see if your storage possessions are covered.

Is there a long-term lease?2018-10-08T02:33:18+00:00

No, the rental agreement is month-to-month.